Commencement of Artwork

Commencement of artwork for approval will only start once deposit (for non-account holders) or orders (for account holders) are received. Please allow 1 - 3 working days after deposit paid or orders received for artwork to be completed. Please forward proof of payment to accounts@bethalsigns.co.za and notify relevant sales person of proof sent. Please follow the 8 easy steps on the PROCESS CARD to place your order.

Rush Fee

Acceleration fees to a minimum of R250 on top of the total applies to rush jobs OR .....

****Jobs needed next day = 50%
***Jobs needed in 2 working days = 25%
** Jobs needed in 5 working days = 10%

All applies after artwork approval.

Delivery

Please allow approx 10 working days delivery after artwork approval and deposit paid on branded items and approx 7 working days on non-branded items unless otherwise specified.

Tracking your order

Once your order is in production phase, you will receive an e-mail notification with your tracking number. Please use this in all correspondence and discussions with any team member at Bethal Signs. You will also receive a provisional collection/delivery/installation date. Please notify your sales person should you have any questions regarding your provisional date.

Pricing

Prices are based on quantities and may vary accordingly.

Quotation Validity

Quotations are valid for 30 days only, unless specified otherwise.

Commencement of Work

No work will commence without a signed proof and paid deposit for non-account holders or official purchase orders.

Quantities

Minimum quantities may sometimes apply.

Standing Time

Standing time of R200.00 per hour will be charged to the customers' account, due to any factors not in the control of Bethal Signs.

Branded Items

Branded items must be paid in full with placement of order.

Proof of Payment

If you are not an account holder, please remit proof of payment at your earliest convenience. No delivery or collection wil be allowed without proof of payment.

Returns

No branded items may be returned for credit for any reason whatsoever!

Handling Fees

A handling charge of 25% of the value of the invoice will be charged on all goods returned. A special picking fee of 15% of the value of the invoice will be charged on goods ordered and subsequently cancelled. Products in completion stage can not be cancelled and full fee is applicable.